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Managed Cellular Solutions for Healthcare

We believe that no health provider should ever be immobilized by technology at the point of care. It just needs to work. As the pioneers of cellular management, Valet Wireless answers the call.

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Reliable Technology is Critical to Quality of Care

Let's Simplify Cellular Once And For All

Any IT business leader in the mobile health arena will tell you that cellular usage is critical in a care setting. But let's be honest—it's a burden to manage. Thousands of phone lines, unpredictable costs, user adoption issues, carrier contracts, repairs and upgrades, the list goes on. 

When your staff is out in the field, their device is their lifeline. 
So, even if cellular management isn't your top priority, it has the potential to make or break your employee experience and the quality of care you provide. Acting as your worry-free wireless champion, we take the burden of cellular management off your hands to keep providers connected and care coordinated. It’s that simple.

 

Top Mobile Health Challenges

Frustrated and reactive? You're not alone. At Valet Wireless, we know that our mobile health clients, in particular, face a unique set of challenges around cellular management, such as:

#1: Carriers & Contracts 
If we had to guess, dealing with carriers and making sense of complex contracts is probably not your best use of time. Healthcare facilities find themselves navigating through a maze of terms and conditions, leading to inefficient usage and increased costs. 
#2: Bill Shock 

Unexpected overages and roaming charges can catch healthcare organizations by surprise. The lack of predictable billing compounds the challenge of budgeting and financial planning, leading to spiraling cellular costs. Sifting through those 12,000-page phone bills doesn't make it any easier, are we right?

#3: Device Management 
Managing the lifecycle of numerous devices, especially with warranties that expire after just a year, becomes a logistical nightmare. This includes dealing with lost and broken devices that get passed around the organization in what we affectionately call, the upgrade shuffle.
#4: Technical Issues 
In an industry where every second counts, healthcare providers cannot reasonably be expected to "manage" their devices on top of their patient priorities. This gap may result in an underutilization of mobile technology or a trade-off with quality of care.
#5: Resource Constraints 
With resources already stretched so thin, healthcare leaders simply don't have the time to manage an extensive mobile fleet. And, with staffing shortages wreaking havoc on the healthcare system today, organizations can't afford to bog employees down with maintenance and troubleshooting.
#6: Security
In an environment where patient data security is paramount, ensuring personally identifiable information (PII) is protected on mobile devices adds yet another layer of complexity to the cellular management web.
#1: Carriers & Contracts 
If we had to guess, dealing with carriers and making sense of complex contracts is probably not your best use of time. Healthcare facilities find themselves navigating through a maze of terms and conditions, leading to inefficient usage and increased costs. 
#2: Bill Shock 

Unexpected overages and roaming charges can catch healthcare organizations by surprise. The lack of predictable billing compounds the challenge of budgeting and financial planning, leading to spiraling cellular costs. Sifting through those 12,000-page phone bills doesn't make it any easier, are we right?

#3: Device Management 
Managing the lifecycle of numerous devices, especially with warranties that expire after just a year, becomes a logistical nightmare. This includes dealing with lost and broken devices that get passed around the organization in what we affectionately call, the upgrade shuffle.
#4: Technical Issues 
In an industry where every second counts, healthcare providers cannot reasonably be expected to "manage" their devices on top of their patient priorities. This gap may result in an underutilization of mobile technology or a trade-off with quality of care.
#5: Resource Constraints 
With resources already stretched so thin, healthcare leaders simply don't have the time to manage an extensive mobile fleet. And, with staffing shortages wreaking havoc on the healthcare system today, organizations can't afford to bog employees down with maintenance and troubleshooting.
#6: Security
In an environment where patient data security is paramount, ensuring personally identifiable information (PII) is protected on mobile devices adds yet another layer of complexity to the cellular management web.

Meet Your Worry-Free Wireless Champion


As the pioneers of managed cellular, Valet has a view across multiple carriers, contracts, and customers ensuring that you always get the best value on the market. Healthcare organizations look to us for seamless lifecycle services, expert asset management, and predictable cost control. Here's how it works.

 

3 Steps to Simplifying Your Cellular Environment 


Step 1: Benchmark

Let’s first pinpoint how your mobile environment stacks up to the latest industry standards and businesses of similar size and scope.

Step 2: Analyze

We’ll uncover opportunities for saving money and adding value based on your specific needs. We follow the data, helping you interpret the findings in clear and simple terms to make informed business decisions.

 

Step 3: Manage

Once we’ve identified and agreed upon your best path forward, we get right to work—implementing your plan, onboarding your team, and managing your devices.

 

Here are a few of the healthcare organizations we work with to manage their cellular fleets:
VHA Healthcare
Revera Inc
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Request a Cellular Benchmark Report

Get the visibility, clarity, and confidence you need to optimize costs, coordinate care, and keep cellular simple.
 

Valet analyzes your usage information and performs a detailed assessment which includes information you can act on immediately:

  • Specific ways to reduce spend
  • Policies to encourage responsible usage
  • Strategies to reduce cancellation fees
  • And much more

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